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Entries in CSR (1)

Friday
Oct212011

Celebrating Staff in Customer Support

They are the backbone as well as the front line of nearly every company worth its salt. Their days are as volatile as a boat ride on the ocean, alternating between the calmness of a kind word of satisfaction and the rage of a transaction gone awry. Yet through it all their beacon is the singular notion that the customer is the most important asset of any business.

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